FAQ

Do you need my credit card details in order to start a free trial?

No, we don't require credit card details to start a trial. The only information we require is your email address.

What happens after I've requested a free trial?

You will receive an email with an activation code. Detailed instructions on how to download, install and activate Excel Price Feed are here.

What happens once the free trial has expired?

If you haven't yet puchased a subscription, the Excel Price Add-In will stop working and you will no longer be able to receive financial prices through the Add-In.

How do I purchase a subscription?

Please email andy@coderun.net who will send you information on how to pay. We are working on integrating online payments through our website.

How do I cancel a subscription?

Drop us an email at andy@coderun.net and we will cancel your subscription as soon as possible.

What support is available?

Email support is available for all trial and subscription users. Priority and telephone/Skype support can be arranged for an additional monthly fee.

Do you provide consultancy services?

Yes, we can certainly help you to automate a trading system or build a real-time portfolio using Excel Price Feed. Contact us to discuss.